Reference

Privacy Policy for Your pedoman 3d Account

The pedoman 3d Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and move through the lobby on mobile or desktop.

Account dataWallet activityCookie choicesAccess requests
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CONTACT PATHS

Contact Us About Privacy Policy Requests

A clear contact route helps you act on the Privacy Policy without guessing which team to reach.

Data questions Send a Privacy Policy question through the account support path. We can explain the data category involved, the reason for use and the next step for your request.
Wallet records For DANA, OVO, GoPay or QRIS records, provide the transaction reference shown in your account. We use that reference to locate the correct payment event without asking for secret wallet details.
Access changes If your phone verification or account details need correction, contact us from the signed-in account area where possible. We may ask for account checks before changing personal data.
SECURITY PRACTICE

Check How pedoman 3d Handles Your Data

We keep the Privacy Policy practical: you should be able to see what happens during account access, wallet matching and cookie use.

Account records

We use details such as your registered phone number and verification status to connect account access with the correct person. This reduces confusion when a support request concerns a shared device.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a wallet event to your account. We use the reference for status checks and reconciliation.

Cookie choices

Cookies can remember an account session and help us understand which policy page was opened. Your browser settings provide a way to limit cookies, although some account steps may then need repeating.

Account security

Phone verification is used before certain account actions are completed. Keep your sign-in details private, and contact us through the signed-in path if an access event looks unfamiliar.

Retention questions

We retain records for the period needed for the stated account, payment or legal purpose. You can ask support which retention category applies to a particular record.

Change requests

To request correction, access or removal where local law permits, contact us from your account area with the affected detail. We may verify ownership before making a change.

Browse Privacy Policy Questions Before Opening

These Privacy Policy answers focus on the account steps you are most likely to ask about before opening access. They cover Indonesian payment records, mobile cookies, phone verification, retention and the contact route. If your question concerns eligibility, access depends on local law and the relevant local requirements.

It covers account details, phone verification, payment references, cookies, security use, retention and requests for access or correction. It applies to your use of the account area where local law permits.

We record the payment reference, status and timing needed to match DANA or QRIS activity with your account. This supports reconciliation and helps us investigate a stalled wallet status.

Yes. Contact us through the signed-in account support path, identify the detail that needs correction and provide the registered phone number when requested. We verify ownership before changing records.

Cookies may keep your account session active and help connect a policy-page visit with the right device session. Browser controls can limit them, but some account steps may need repeating.

Phone verification helps connect an account action with the correct account holder before access or data changes. We may request it when a sign-in, correction or support request needs confirmation.

Retention depends on the account, payment and legal purpose connected with a record. Ask support about a specific DANA, OVO, GoPay, QRIS or bank reference for the applicable category.

Use the contact route in your account area and state whether you seek access, correction or deletion. We handle the request where local law permits and may verify your account first.